Privacy Policy
1. Introduction
Wrightman Academy respects the privacy of every person who visits or subscribes to our websites and publications and are committed to ensuring a safe online-experience. This Privacy Notice explains how Wrightman Academy ("we", "us", "our") collects, uses, shares, stores and protects personal information when dealing with prospective students, current students, suppliers, customers, and other individuals who interact with us.
It also explains your rights under UK data protection law, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Data (Use and Access) Act 2025 (DUAA).
Contact Details
Address:
Kirkdale
House Unit 317 (3rd Floor)
9 Kirkdale
Rd, Bushwood
London, E11 1HP
Phone: +44 7925 059172
Email: info@wrightmanacademy.org.uk
3. What Personal Information We Collect
We collect different types of personal data depending on how you interact with us. The types of data we may collect include:
Identity Information
Your name, title, date of birth, gender (if necessary).
Contact Information
Postal address, email address, telephone number.
Application/Enrolment
School/education history, qualifications, references, interview notes.
Financial Information
Payment details, invoicing, bank account information.
Communications Data
Correspondence with us, feedback, complaint history.
Technical Data
IP addresses, browser/device information (for website visitors).
4. Why We Use Personal Data
We process personal data for the following purposes:
| Purpose | Examples |
|---|---|
| Respond to enquiries and deliver services | Reviewing applications; communicating decisions; arranging enrolment; scheduling classes |
| Manage student welfare & safeguarding | Collecting relevant health/disability information; emergency contact details |
| Fulfil contract obligations | When providing services you have requested (courses, materials etc.) |
| Administer payments and accounts | Fee payments; supplier payments; refunds where applicable |
| Marketing and communications | Newsletters; course promotions; event invitations (with consent) |
| Comply with legal obligations | Regulatory reporting, child protection, preventing fraud, legal claims |
8. How Long We Keep Your Data
We retain personal data only for as long as is necessary. Retention periods depend upon the type of record and the reason:
| Data Type | Retention Period |
|---|---|
| General enquiry/contact data | Up to 12 months after last contact, unless you enrol or request otherwise |
| Student application, enrolment, academic & welfare records | Up to 6 years after the last date of active relationship, or longer if required by law |
| Financial / accounting records | At least 6 years, to comply with UK statutory/accounting requirements |
| Marketing and communications data | Until you opt-out, and then not retained in identifiable form beyond a short period needed to confirm withdrawal |
9. Your Rights
You have rights under UK GDPR and the Data (Use and Access) Act 2025 in relation to your personal data:
Right to be informed
This Notice fulfils part of that obligation.
Right of access
To obtain copies of your personal data that we hold.
Right to rectification
To correct inaccurate or incomplete data.
Right to erasure
In certain circumstances, you can ask us to delete your personal data.
Right to restrict processing
To limit how your data is used in certain situations.
Right to data portability
To receive your data in a commonly used, machine-readable form.
10. Children's Data
Protected by Design
We do not knowingly collect personal data from children under the age of 13 via our website or application forms. If we learn that we have collected such data, we will take steps to destroy it as soon as possible.
12. Data Security
We take reasonable technical and organisational measures to protect your data:
Access Controls
Only authorised personnel have access to your data.
Encryption
Sensitive data is encrypted in transit and at rest when possible.
Staff Training
All staff sign confidentiality agreements and receive training.
Secure Storage
Secure storage, backups, and disaster recovery plans.
13. Complaints & Contact Information
Contact Wrightman Academy
If you have concerns or complaints about our handling of your personal data, please contact us first:
- Email: info@wrightmanacademy.org.uk
- Post: Kirkdale House Unit 317 (3rd Floor), 9 Kirkdale Rd, Bushwood, London, E11 1HP
Information Commissioner's Office
If you are not satisfied with our response, you have the right to raise a complaint with the ICO:
- Website: https://ico.org.uk
- Telephone: 0303 123 1113
Glossary
- Personal data
- Any information that identifies or relates to a living individual.
- Special category data
- More sensitive types of personal data (e.g. health, racial or ethnic origin, etc.).
- Processing
- Any operation performed on personal data (collection, storage, use, sharing, etc.).
- Controller / Processor
- A controller decides how and why data is processed; a processor acts on behalf of a controller.